AT BROOKS SHOES & REPAIR, WE TRY TO OFFER A ONE-ON-ONE SIT AND FIT EXPERIENCE FOR ALL CUSTOMERS AND INVEST THE TIME IN FIGURING OUT WHAT YOU NEED AND HOW TO FIT YOU BEST WITH THE RIGHT SOLUTION. WE DO UNDERSTAND IT’S IMPOSSIBLE TO GET IT RIGHT EVERY SALE BUT WE DO INVEST TIME IN MAKING IT HAPPEN.
WITH THAT BEING SAID, RETURNS OR EXCHANGES MUST BE MADE WITHIN 15 DAYS OF PURCHASE. ALL RETURNS OR EXCHANGES MUST BE ACCOMPANIED BY A RECEIPT OF PURCHASE. ITEMS MUST BE UN-WORN AND IN LIKE-NEW CONDITION WITH ORIGINAL PACKAGING AND TAGS.
RETURNS OR EXCHANGES WITHOUT A RECEIPT OR AFTER 15 DAYS BUT BEFORE 30 DAYS WILL BE GIVEN AN IN-STORE CREDIT ONLY MINUS A $20 RESTOCKING FEE.
ALL ITEMS PURCHASED BY CHECK REQUIRE A 15-DAY WAITING PERIOD FOR REFUND. ALL ITEMS PURCHASED ON A CREDIT/DEBIT CARD WILL BE CREDITED TO THE ORIGINAL ACCOUNT NUMBER OR IN-STORE CREDIT.
ALL WARRANTY/DEFECTIVE CLAIMS WILL BE PROCESSED ACCORDING TO THE MANUFACTURERS’ POLICIES.
WE DO NOT OFFER RETURNS OR EXCHANGES OF CLEARANCE PRICED MERCHANDISE OR FOOTWEAR WITH MODIFICATIONS.
WITH THAT BEING SAID, RETURNS OR EXCHANGES MUST BE MADE WITHIN 15 DAYS OF PURCHASE. ALL RETURNS OR EXCHANGES MUST BE ACCOMPANIED BY A RECEIPT OF PURCHASE. ITEMS MUST BE UN-WORN AND IN LIKE-NEW CONDITION WITH ORIGINAL PACKAGING AND TAGS.
RETURNS OR EXCHANGES WITHOUT A RECEIPT OR AFTER 15 DAYS BUT BEFORE 30 DAYS WILL BE GIVEN AN IN-STORE CREDIT ONLY MINUS A $20 RESTOCKING FEE.
ALL ITEMS PURCHASED BY CHECK REQUIRE A 15-DAY WAITING PERIOD FOR REFUND. ALL ITEMS PURCHASED ON A CREDIT/DEBIT CARD WILL BE CREDITED TO THE ORIGINAL ACCOUNT NUMBER OR IN-STORE CREDIT.
ALL WARRANTY/DEFECTIVE CLAIMS WILL BE PROCESSED ACCORDING TO THE MANUFACTURERS’ POLICIES.
WE DO NOT OFFER RETURNS OR EXCHANGES OF CLEARANCE PRICED MERCHANDISE OR FOOTWEAR WITH MODIFICATIONS.
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©2023 Brooks Shoes & Repair
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